Privacy Policy

SJM Rail Pty Ltd & SJM Rail Signalling Pty Ltd
Last updated: 22 October 2026

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1. Introduction

SJM Rail Pty Ltd and SJM Rail Signalling Pty Ltd (collectively referred to as "SJM Rail", "we", "us" or "our") are committed to protecting the privacy and personal information of individuals who interact with our businesses and website.

This Privacy Policy outlines how we collect, use, store, disclose and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), where applicable.

This policy applies to personal information collected through our website and in connection with our business operations, services, recruitment and professional relationships.

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2. Information We Collect

We may collect personal information including:

• Names, email addresses, telephone numbers and business contact details.

• Information provided through website contact forms, emails and general enquiries.

• Employment and recruitment information, including resumes, qualifications, work experience and professional certifications.

• Information relating to clients, contractors, suppliers and other business contacts.

• Information required for project administration, site access, inductions and compliance activities.

• Website usage information, including IP addresses, browser types, cookies and analytics data.

We only collect personal information where reasonably necessary for our business activities or otherwise permitted by law.

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3. How We Collect Information

We may collect personal information when you:

• Contact us through our website, email or telephone.

• Enquire about our railway signalling, overhead wiring, construction, maintenance or associated services.

• Apply for employment or contractor opportunities.

• Engage with us as a client, supplier, subcontractor or business partner.

• Complete project-related documentation, registrations or inductions.

• Visit or interact with our website.

We may also collect information from third parties where permitted by law.

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4. How We Use Personal Information

We may use personal information to:

• Respond to enquiries and provide information about our services.

• Deliver, administer and manage our projects and business operations.

• Manage relationships with clients, suppliers, contractors and subcontractors.

• Process recruitment applications and employment-related enquiries.

• Coordinate site access, safety inductions, training and compliance requirements.

• Communicate with relevant business contacts and stakeholders.

• Maintain and improve our website, systems and services.

• Meet contractual, regulatory and legal obligations.

We will not use or disclose personal information for unrelated purposes unless permitted or required by law.

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5. Disclosure of Personal Information

We may disclose personal information to third parties where reasonably necessary for our operations, including:

• Clients, principal contractors and project partners.

• IT, website hosting and technology service providers.

• Professional advisers, including accountants, legal advisers and consultants.

• Training, accreditation and industry compliance providers.

• Government agencies and regulatory authorities where required or authorised by law.

Personal information may also be shared between SJM Rail Pty Ltd and SJM Rail Signalling Pty Ltd where necessary for legitimate business purposes and permitted by law.

We do not sell personal information to third parties.

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6. Website Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, analyse visitor activity and improve user experience.

These technologies may collect information such as IP addresses, browser types, device information and website interactions.

Visitors can manage or disable cookies through their browser settings. Certain website functions may be affected if cookies are disabled.

For further information, please refer to our Cookie Policy.

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7. Storage and Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Personal information may be stored electronically or in physical records using appropriate security and administrative safeguards.

We retain personal information only for as long as reasonably necessary for legitimate business purposes or as required by law.

When information is no longer required, we take reasonable steps to securely destroy or de-identify it, where lawful and practicable.

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8. Overseas Disclosure

Some third-party technology, cloud storage and website service providers may store or process information outside Australia.

Where personal information is disclosed overseas, we take reasonable steps to comply with applicable Australian privacy obligations.

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9. Access and Correction

Individuals may request access to personal information we hold about them or request corrections to information that is inaccurate, incomplete or outdated.

Requests can be submitted using the contact details below.

We will respond within a reasonable timeframe and in accordance with applicable privacy laws.

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10. Privacy Complaints

If you believe your personal information has been handled inappropriately, please contact us.

We will review your complaint and endeavour to resolve it within a reasonable timeframe.

If you are dissatisfied with our response, you may be entitled to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Website: www.oaic.gov.au

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11. Third-Party Websites

Our website may contain links to external websites operated by third parties.

We are not responsible for the privacy practices, security or content of those websites.

We encourage visitors to review the privacy policies of external websites before providing personal information.

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12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our business operations, technology or legal obligations.

Any updates will be published on our website with a revised effective date.

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13. Contact Us

For privacy-related enquiries, requests or complaints, please contact:

SJM Rail Pty Ltd & SJM Rail Signalling Pty Ltd
Balmain, NSW, Australia
Email: [Insert company contact email]
Website: [Insert company website address]